Company Name : Diebold Systems
Job Title : Customer care,Technical support associate
Location : Hyderabad
Experience : 1-6 years
December 14 – December 15 2017
Diebold Nixdorf Pvt ltd. 9th floor , Vega Block,
The Ascendes It Park,Gate No-5
Plot No: 17 S/W Unit Layout
Madhapur Hyd.(Land Mark-Inorbit Mall)
Monitoring and administrating corrective actions to ensure the expedient resolution is obtained.
Performing Support desk functions of taking customer calls and responding to email in the support of resolving issues.
Monitoring and administrating Managed service contracted device fleets in relation to performance, to ensure SLAs pertaining to processing and uptime availability are achieved.
Promoting remote triage, diagnosis and fault resolution.
Contact Person: Catherine
BPO, Call Centres, ITES
Walk-in Monday to Friday @ Diebold
Timing: 2.00 pm to 5.00 pm
Diebold Nixford India pvt.ltd is the world’s leader in providing integrated self-service solutions with expertise in providing superior security systems and services.Diebold has since branched into diverse markets, and is currently the largest provider of ATMs in the United States.Diebold Nixford service the largest Installed base of ATMs in India.We provide products and services to more than 80 Banks in India which include prestigious names such as State Bank of India, ICICI Bank, Dena Bank, Global Bank, etc. You can visit us at www.diebold.com